# madluvv

> Public Help Center articles for madluvv.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [🛍️ Do You Offer Wholesale for Brow Stamps and Other Products?](https://help.madluvv.com/en-US/do-you-offer-wholesale-for-brow-stamps-and-other-products-1906160.md): Yes! We do offer wholesale opportunities for our Brow Stamp Kits and other Madluvv products. If you're interested in becoming a retail or salon partner, please reach out to our Wholesale Coordinator at:📩 jt@madluvv.com. Include a bit about your busi
- [HOW LONG WILL GMA SHIPPING TAKE?](https://help.madluvv.com/en-US/how-long-will-gma-shipping-take-1812582.md): Shipping Timeline:Orders typically ship within 6 business days to 2 weeks. Once your order has shipped, you’ll receive tracking details via email so you can follow your package every step of the way. We’re a small business, and during periods of high
- [GMA RETURN & EXCHANGE POLICY](https://help.madluvv.com/en-US/gma-return-and-exchange-policy-1812631.md): If you experience any issues with your order, please contact us at orders@madluvv.com.We offer a 14-day window from receipt for returns on unused and unopened products only. Customers are responsible for return shipping costs, and original shipping f
- [If I NEED ADDITIONAL ORDER SUPPORT - WHO CAN I REACH OUT TO?](https://help.madluvv.com/en-US/if-i-need-additional-order-support---who-can-i-reach-out-to-1812626.md): If you experience any issues with your order, please reach out to us at orders@madluvv.com. We’re happy to assist you! Please understand that we are a small business team, so we will try to get back to you as soon as possible.
- [CAN I TRACK MY ORDER?](https://help.madluvv.com/en-US/can-i-track-my-order-1780198.md): Yes! As soon as your order ships, we’ll email you a tracking number. You can also track your order directly through your Madluvv account or shipping confirmation email.
- [HOW LONG WILL SHIPPING TAKE?](https://help.madluvv.com/en-US/how-long-will-shipping-take-1812538.md): Orders typically ship within 1–2 business days. During high-volume events, please allow up to 3–5 business days. You’ll receive a tracking number as soon as your order ships.
- [CAN I EXCHANGE FOR A DIFFERENT SHADE?](https://help.madluvv.com/en-US/can-i-exchange-for-a-different-shade-1812540.md): Yes—we offer a one-time shade exchange for our Brow Stamp Kit under our Color Match Guarantee. Start your exchange by clicking here.
- [MY PACKAGE IS MISSING OR DAMAGED — WHAT DO I DO?](https://help.madluvv.com/en-US/my-package-is-missing-or-damaged-%E2%80%94-what-do-i-do-1812541.md): We’ve got you! If your package is lost, stolen, or arrives damaged, please contact us at orders@madluvv.com and we’ll make it right.
- [WHAT IS THE COLOR MATCH GUARANTEE?](https://help.madluvv.com/en-US/what-is-the-color-match-guarantee-1812543.md): Our one-time color exchange guarantee covers any Brow Stamp Kit if the shade isn’t a match. All you cover is shipping—we’ll send the right shade.
- [CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?](https://help.madluvv.com/en-US/can-i-change-or-cancel-my-order-after-placing-it-1812544.md): Orders are processed quickly, but if you reach out to orders@madluvv.com within 1 hour of ordering, we’ll do our best to help you update or cancel before it ships.
- [HOW DO I UPDATE MY SHIPPING ADDRESS?](https://help.madluvv.com/en-US/how-do-i-update-my-shipping-address-1812547.md): Contact us ASAP at orders@madluvv.com with your order number and updated address. We’ll do our best to make the change before it ships.
- [HOW DO SUBSCRIPTIONS WORK?](https://help.madluvv.com/en-US/how-do-subscriptions-work-1812555.md): Madluvv offers automatic product replenishment on select items. You can choose your delivery frequency (30, 60, or 90 days), pause or cancel anytime, and receive a discount for subscribing. Learn more or manage your subscription here.
- [WHERE CAN I LEARN MORE ABOUT OTHER MADLUVV PRODUCTS?](https://help.madluvv.com/en-US/where-can-i-learn-more-about-other-madluvv-products-1812564.md): Explore our blog for tutorials, brow tips, and beauty hacks: Madluvv Blog
- [WHAT IS THE FULL MADLUVV BROW ROUTINE?](https://help.madluvv.com/en-US/what-is-the-full-madluvv-brow-routine-1812579.md): Start with clean skin. Apply Prime Me™ Brow Primer. Stamp your brows using the Brow Stamp Kit. Blend with the dual-ended spoolie. Set with Laminate Me™ Brow Gel. Lock in your brows with Seal Me™ Brow Sealer. Highlight with Define Me™ Highlighter. Loc
- [WHO IS MADLUVV AND WHAT DO YOU STAND FOR?](https://help.madluvv.com/en-US/who-is-madluvv-and-what-do-you-stand-for-1812581.md): Madluvv is a female-founded beauty brand focused on empowering confidence through innovative, easy-to-use brow and beauty tools. Learn more on our About Us page.
- [HOW LONG DOES IT TAKE TO SHIP INTERNATIONALLY?](https://help.madluvv.com/en-US/how-long-does-it-take-to-ship-internationally-430377.md): Our international shipping typically takes between 7-14 business days for delivery, but it can take up to 21 full business days in some cases.
- [WHAT SHIPPING OPTIONS DO YOU OFFER?](https://help.madluvv.com/en-US/what-shipping-options-do-you-offer-430374.md): Madluvv offers a range of shipping options for US domestic orders including:
- [DO I HAVE TO SIGN FOR MY PACKAGE?](https://help.madluvv.com/en-US/do-i-have-to-sign-for-my-package-430375.md): We typically do not require a signature for delivery. Your package will most likely be placed in your mailbox or at your doorstep without the need for a signature.
- [WHAT IF MY PACKAGE IS MARKED DELIVERED, BUT I DID NOT RECIEVE IT?](https://help.madluvv.com/en-US/what-if-my-package-is-marked-delivered-but-i-did-not-recieve-it-430376.md): If your package is marked as delivered, but you haven't received it, please wait an additional 24 hours to see if it arrives. If it still hasn't arrived, please contact our customer care team at orders@madluvv.com, and we will be happy to assist you.
- [WHAT SHOULD I DO IF MY PACKAGE IS MARKED AS DELIVERED BUT I HAVEN'T RECEIVED IT?](https://help.madluvv.com/en-US/what-should-i-do-if-my-package-is-marked-as-delivered-but-i-havent-received-it-450723.md): If your package says that it has been delivered, but you cannot find it, please give your local post office (not the 1-800 number) a call. They have access to exact GPS coordinates where your driver delivered the package, which can help you locate yo
- [Shipping Protection (Optional Add-On)](https://help.madluvv.com/en-US/shipping-protection-(optional-add-on)-2221440.md): For a small additional fee (starting at $0.98), you can add Shipping Protection to your order. If your package is lost, stolen, or damaged in transit, we’ll immediately reship your items at no cost to you. The price of Shipping Protection is calculat
- [I RECEIVED THE WRONG COLOR. CAN I EXCHANGE IT?](https://help.madluvv.com/en-US/i-received-the-wrong-color-can-i-exchange-it-1784308.md): ✅ Yes! We offer a one-time color replacement for Brow Stamp Kits or Exacto Brow Pencils under our Satisfaction Policy. ✨ You’ll receive the correct shade — you just cover a small flat shipping fee. 👉 Want help choosing? Send us a well-lit selfie at
- [3 EASY TIPS FOR CHOOSING YOUR STENCIL](https://help.madluvv.com/en-US/3-easy-tips-for-choosing-your-stencil-1784398.md): ✅ 1️⃣ Focus on the arch, thickness, and tail (the end of your brow). These are the most important parts to match — the beginning of your brow can be adjusted naturally. ✅ 2️⃣ Each stencil has 3 length options (short, medium, long), indicated by the v
- [WHAT SHADE SHOULD I USE?](https://help.madluvv.com/en-US/what-shade-should-i-use-1784467.md): ✅ We offer 11 buildable shades designed to match a wide range of hair colors and skin tones:. Light Grey, Taupe, Blonde, True Red, Soft Brown, Auburn, Medium Brown, Brunette, Dark Brown, Dark Grey, and Nearly Black. ✨ Our Brow Stamp is buildable, so
- [WHAT'S INCLUDED IN THE BROW STAMP KIT?](https://help.madluvv.com/en-US/whats-included-in-the-brow-stamp-kit-1785926.md): ✨ Everything you need for flawless brows in seconds!. ✅ Brow Stamp — clean ingredients, smudge- & water-resistant, and buildable for your perfect brow look. ✨ All-day wear with a soft, natural finish. ✅ 9 pro-designed stencils — 6 regular + 3 petite/
- [HOW DO I USE THE BROW STAMP KIT?](https://help.madluvv.com/en-US/how-do-i-use-the-brow-stamp-kit-1804582.md): ✅ 1️⃣Twist your Brow Stamp into the pomade that's located in the cap. Before you start, push and twist the stamp into the cap a few times to load the pigment. ✨ This “primes” the stamp so you get full color payoff — don’t skip this step!. ✅ 2️⃣ Choos
- [WHAT'S THE DIFFERENCE BETWEEN THE KIT AND THE REFILL?](https://help.madluvv.com/en-US/whats-the-difference-between-the-kit-and-the-refill-1804747.md): ✅ Brow Stamp Kit — includes everything you need to create your brows: ✨ Brow Stamp ✨ 9 pro-designed stencils (6 regular + 3 petite/thin) ✨ Dual-ended brush & spoolie ✨ Deluxe washable neoprene bag. Shop Brow Stamps Here!. ✅ Brow Stamp Refill — includ
- [HOW LONG DOES THE BROW STAMP LAST ONCE APPLIED?](https://help.madluvv.com/en-US/how-long-does-the-brow-stamp-last-once-applied-1804752.md): ✅ The Brow Stamp delivers all-day wear when applied to clean, dry skin. ✨ For best results:. Apply to clean skin (no skincare or makeup under brows). ✨ Tip: If you're seeing less wear, it’s often due to skincare or makeup under the brow — starting wi
- [WANT YOUR BROWS TO STAY PUT FOR 36+ HOURS?](https://help.madluvv.com/en-US/want-your-brows-to-stay-put-for-36+-hours-1804889.md): ✅ To achieve up to 36-hour+ wear, add these two key steps:. Step 1: Apply Prime Me™ Brow Primer before stamping — this helps grip the product and extend wear, especially for oily skin. Step 2: After stamping, finish with Seal Me™ Brow Sealer — this c
- [WHAT IF I HAVE NO BROW HAIR — WILL IT STILL WORK?](https://help.madluvv.com/en-US/what-if-i-have-no-brow-hair-%E2%80%94-will-it-still-work-1812458.md): ✅ Absolutely! Our stencil + stamp method works beautifully on sparse or no brows — it helps define and create a realistic brow shape even if you have very little or no natural brow hair. ✨ Tip: For the most natural look, start with light tapping and
- [WHY DOES MY STAMP LOOK DRY OR EMPTY?](https://help.madluvv.com/en-US/why-does-my-stamp-look-dry-or-empty-1812462.md): ✅ Great question — and you’re not alone! The Brow Stamp is designed with a protective first layer to help maintain the quality of the pomade inside the cap. ✨ If the sponge looks dry or like it’s not picking up product, here’s what to do:. Step 1: Pl
- [THE BROW SHAPE DOESN'T LOOK RIGHT - WHAT SHOULD I DO?](https://help.madluvv.com/en-US/the-brow-shape-doesnt-look-right---what-should-i-do-1812465.md): No worries — this is very common for first-time users! Here are a few pro tips to help:. ✅ 1️⃣ Try a different stencil. ✨ Our stencils are designed to be universally flattering using the Golden Ratio — but every face is unique! Many customers find th
- [HOW DO I GET BETTER SYMMETRY WHEN STAMPING BOTH BROWS?](https://help.madluvv.com/en-US/how-do-i-get-better-symmetry-when-stamping-both-brows-1812467.md): One of the easiest ways to get perfectly symmetrical brows using your Madluvv Brow Stamp Kit is by following this simple hack:. Step 1: Stamp your first brow, starting at the tail and working toward the front. ➤ Lighten the pressure as you get closer
- [THE RESULT LOOKS TOO BOLD OR UNNATURAL - ANY TIPS?](https://help.madluvv.com/en-US/the-result-looks-too-bold-or-unnatural---any-tips-1812468.md): ✅ Absolutely — this is a super easy fix! Here are a few quick tips:. ✅ 1️⃣ Use a lighter touch. ✨ Tap more softly when applying the stamp — this gives a softer, more natural look. ✅ 2️⃣ Start at the tail. ✨ Begin stamping from the tail (end of your b
- [CAN I USE THE STAMP ON MY HAIRLINE?](https://help.madluvv.com/en-US/can-i-use-the-stamp-on-my-hairline-1812469.md): ✅ Yes! Many customers love using the Brow Stamp to fill in thinning areas or grey hairs along the hairline, part line, or temples. ✨ It’s a great way to create the look of fuller, thicker hair — especially for photos, special events, or everyday conf
- [WHAT ARE THE INGREDIENTS?](https://help.madluvv.com/en-US/what-are-the-ingredients-1812471.md): ✅ Our Brow Stamp formula is made with clean, skin-friendly ingredients — designed to be safe for all skin types, including sensitive skin. ✨ Key benefits:. Paraben-free. Fragrance-free. Cruelty-free. Vegan-friendly. Dermatologist-tested. Our pomade i
- [WHAT IS YOUR COLOR MATCH GUARANTEE?](https://help.madluvv.com/en-US/what-is-your-color-match-guarantee-518110.md): Be confident in your Madluvv purchase with our Color Match Guarantee 💛. If your first shade isn’t a perfect match, we’ll send a one-time free replacement within 30 days of purchase. You’ll just cover a small flat shipping fee. ✅ No return is require
- [IS THE BROW STAMP SMUDGE-PROOF AND WATER-RESISTANT?](https://help.madluvv.com/en-US/is-the-brow-stamp-smudge-proof-and-water-resistant-430060.md): The Brow Stamp is formulated to be smudge-proof and water-resistant, ensuring that your brows stay intact throughout the day, no matter what activities you engage in. Whether you go for a workout or participate in other activities, your brows will re
- [CAN I PURCHASE EXTRA STENCILS THAT ARE NOT INCLUDED IN THE KIT?](https://help.madluvv.com/en-US/can-i-purchase-extra-stencils-that-are-not-included-in-the-kit-430061.md): Certainly! We offer 4 additional eyebrow stencil sets that you can purchase separately, including stencils for achieving the popular fox-eyed look as well as stencils for thinner brows. Click HERE to be directed to those additional stencil options. O
- [HOW LONG DOES THE BROW STAMP LAST?](https://help.madluvv.com/en-US/how-long-does-the-brow-stamp-last-430063.md): The duration for which a brow stamp lasts depends on the frequency of its usage. If you use the brow stamp every day, it will typically last for about 60 days. However, if you use it less frequently, such as every other day or a few times a week, it
- [WHAT'S THE DIFFERENCE BETWEEN ILLUMINATING AND OIL CONTROL?](https://help.madluvv.com/en-US/whats-the-difference-between-illuminating-and-oil-control-1780113.md): Both versions of Set Me™ Setting Spray are designed to help lock in your look — but they give very different finishes depending on your skin type and the look you want! Here’s a quick comparison to help you choose the best one for your routine:. ✨ Ti
- [WHAT SKIN TYPES ARE THEY BEST FOR?](https://help.madluvv.com/en-US/what-skin-types-are-they-best-for-1786366.md): ✅ Set Me™ Illuminating: Best for dry to normal skin — or anyone who loves a soft, radiant glow!. ✅ Set Me™ Oil Control: Best for oily, combination, or acne-prone skin — perfect for controlling shine and locking in your look all day.
- [HOW DO I USE THE SETTING SPRAY?](https://help.madluvv.com/en-US/how-do-i-use-the-setting-spray-1786400.md): ✅ Step 1: Shake well before use. ✅ Step 2: Hold the bottle 8–10 inches away from your face. ✅ Step 3: Mist 2–4 pumps evenly across your face after completing your makeup to lock in your look. ✅ Bonus tips:
- [WHAT MAKES 'SET ME' SPECIAL?](https://help.madluvv.com/en-US/what-makes-set-me-special-1786402.md): Our Set Me™ Setting Spray is more than just a makeup setter — it’s infused with skincare-powered ingredients that work to nourish your skin while locking in your look. Both formulas are designed with:. ✅ Hyaluronic Acid: Provides deep hydration, plum
- [WHAT'S THE DIFFERENCE BETWEEN MATTE AND SHIMMER?](https://help.madluvv.com/en-US/whats-the-difference-between-matte-and-shimmer-1780130.md): Matte gives a clean, natural lift with no shine—ideal for daytime and professional settings. Shimmer adds a subtle glow and is perfect for evening looks or those who want a radiant brow lift effect. ✨ Not sure which to choose — Matte or Shimmer?. Bot
- [HOW DO I APPLY IT?](https://help.madluvv.com/en-US/how-do-i-apply-it-1786432.md): Apply directly under the brow arch after stamping or shaping. Use the built-in smudger or your finger to blend and highlight. You can also apply it to the inner corners of your eyes or Cupid’s bow for an instant brightening effect. Click HERE for how
- [CAN IT BE WORN ALONE?](https://help.madluvv.com/en-US/can-it-be-worn-alone-1786436.md): Yes! It’s perfect for those minimal makeup days when you want a lifted, defined brow without a full brow routine.
- [WHAT OTHER WAYS CAN I USE DEFINE ME?](https://help.madluvv.com/en-US/what-other-ways-can-i-use-define-me-1786457.md): Try it as an eyeshadow, inner eye corner highlight, or along the top of your lip line for extra glow. It’s a true multitasker!
- [WHAT ARE THE INGREDIENTS?](https://help.madluvv.com/en-US/what-are-the-ingredients-1786458.md): You can view the full list of ingredients on the product page here.
- [CAN I SEE WHAT 'DEFINE ME' LOOKS LIKE?](https://help.madluvv.com/en-US/can-i-see-what-define-me-looks-like-1786466.md): Absolutely! Check out a video here.
- [HOW DO I APPLY 'LAMINATE ME BROW GEL' CORRECTLY?](https://help.madluvv.com/en-US/how-do-i-apply-laminate-me-brow-gel-correctly-1780191.md): Use upward strokes to brush the gel through clean, dry brows. Start at the base and brush up to sculpt and lift each hair into place. For best results, apply after stamping or shaping.
- [WHY DOES THE BRUSH LOOK DRY? (IS MY TUBE DEFECTIVE?)](https://help.madluvv.com/en-US/why-does-the-brush-look-dry-(is-my-tube-defective)-1819689.md): Nope! The formula is lightweight and clear, which can make the spoolie appear dry. Simply twist and swirl the brush inside the tube to saturate it. Swipe on your hand if you want to test it—it's there!
- [WHAT'S THE BEST WAY TO PICK UP PRODUCT IN THE TUBE?](https://help.madluvv.com/en-US/whats-the-best-way-to-pick-up-product-in-the-tube-1819690.md): Insert the spoolie fully into the tube and twist. Swirl it along the inside edge of the tube. Re-dip as needed to load more product.
- [WILL THIS KEEP MY BROWS IN PLACE ALL DAY?](https://help.madluvv.com/en-US/will-this-keep-my-brows-in-place-all-day-1819691.md): Yes! Laminate Me™ delivers a flexible, medium hold to keep your brow hairs in place all day—without any flaking or stiffness.
- [WHAT IS THE FINAL FINISH LIKE?](https://help.madluvv.com/en-US/what-is-the-final-finish-like-1819692.md): It dries clear and gives your brows a lifted, defined appearance—without any white residue, flakes, or stiffness.
- [WHEN DO I APPLY IT IN MY ROUTINE?](https://help.madluvv.com/en-US/when-do-i-apply-it-in-my-routine-1819693.md): You can apply Laminate Me™ either before or after stamping, depending on your desired result. Use it before the stamp to set your brow hairs in place and keep pomade from transferring onto your brush, or apply it after to lift and lock your brows int
- [CAN I USE LAMINATE ME™ WITH OTHER BROW PRODUCTS?](https://help.madluvv.com/en-US/can-i-use-laminate-me-with-other-brow-products-1819694.md): Absolutely. It plays well with the Brow Stamp, Exacto Pencil, and Define Me Highlighter for a full Madluvv brow routine.
- [WHAT ARE THE INGREDIENTS?](https://help.madluvv.com/en-US/what-are-the-ingredients-1819695.md): You can find the full ingredient list on the product detail page or click here.
- [WHEN DO I APPLY PRIME ME IN MY ROUTINE?](https://help.madluvv.com/en-US/when-do-i-apply-prime-me-in-my-routine-1780117.md): Use it as your very first step—before the Brow Stamp, pencil, or gel. Allow it to dry slightly before applying the next product.
- [WHY DO I NEED A BROW PRIMER?](https://help.madluvv.com/en-US/why-do-i-need-a-brow-primer-1786551.md): Prime Me™ preps your brows for product, creating a smooth surface and increasing hold. It helps the Brow Stamp and other products grip better and last longer, especially on oily skin. Click HERE for a video that further explains why Prime Me™ is a mu
- [WILL IT WORK ON OILY SKIN?](https://help.madluvv.com/en-US/will-it-work-on-oily-skin-1786553.md): Yes! Prime Me™ is specially formulated to help brows stay put on even the oiliest skin types, making it ideal for long wear or humid climates.
- [WHO SHOULD USE PRIME ME?](https://help.madluvv.com/en-US/who-should-use-prime-me-1786555.md): Anyone looking for longer wear, smudge-resistance, or better pigment payoff. It’s especially great for people with sparse, oily, or hard-to-shape brows.
- [WHAT ARE THE INGREDIENTS?](https://help.madluvv.com/en-US/what-are-the-ingredients-1786561.md): You can view the full list of ingredients on the product page here.
- [CAN I SEE A TUTORIAL OR EXAMPLE?](https://help.madluvv.com/en-US/can-i-see-a-tutorial-or-example-1786564.md): Here is tutorial/video explaining why Prime Me™ is a must: CLICK HERE
- [WHO IS MADLUVV?](https://help.madluvv.com/en-US/who-is-madluvv-430038.md): Madluvv is a beauty line that offers a range of innovative, brow-forward makeup products. Our products are carefully crafted using only the purest ingredients and the most advanced formulations, with the goal of empowering individuals to take on the
- [WHO FOUNDED MADLUVV?](https://help.madluvv.com/en-US/who-founded-madluvv-430040.md): Madluvv was founded by Maddie Thompson, who faced the challenge of juggling her roles as a wife, mom, and business owner while trying to perfect her makeup routine. As a makeup artist who specialized in eyebrows, she noticed that many women weren't t
- [WHERE IS MADLUVV HEADQUARTERS?](https://help.madluvv.com/en-US/where-is-madluvv-headquarters-430053.md): Madluvv is based in Gilbert, Arizona.
- [ARE MADLUVV'S PRODUCTS CLEAN?](https://help.madluvv.com/en-US/are-madluvvs-products-clean-430054.md): At Madluvv, we're committed to using the cleanest and most natural ingredients in our products. That's why we eliminate potential irritants like artificial fragrances, parabens, and sulfates, and instead focus on using safe and effective ingredients.
- [DO YOU HAVE AN AFFILIATE PROGRAM?](https://help.madluvv.com/en-US/do-you-have-an-affiliate-program-430055.md): Yes, you can apply to become an affiliate by filling out our application form. Once you submit your application, our team will review it, and if we believe you are a good fit, we will reach out to you. Thank you for your interest in Madluvv!
- [WHO DO I REACH OUT TO FOR PRESS OR PARTNERSHIPS?](https://help.madluvv.com/en-US/who-do-i-reach-out-to-for-press-or-partnerships-430056.md): Please email kate@madluvv.com. Our team will contact you if there is an opportunity to work together.
- [I WOULD LOVE TO JOIN THE TEAM – ARE YOU HIRING?](https://help.madluvv.com/en-US/i-would-love-to-join-the-team-%E2%80%93-are-you-hiring-430057.md): Thank you for your interest in joining our Madluvv family! We're always on the lookout for talented individuals to join our team. Please take a look at our current open roles here. Make sure to follow Madluvv on LinkedIn to be the first to know about
- [HOW DO I CHANGE THE SHIP TO ADDRESS ON MY AUTOSHIPMENT ORDER?](https://help.madluvv.com/en-US/how-do-i-change-the-ship-to-address-on-my-autoshipment-order-430064.md): If you need to change the shipping address for your autoshipment order, you can do so by logging into your Madluvv account and going to the 'manage subscriptions' tab. From there, select 'address and payment details' to update your shipping informati
- [HOW DO I CHANGE THE BROW STAMP COLOR ON MY NEXT AUTOSHIP ORDER?](https://help.madluvv.com/en-US/how-do-i-change-the-brow-stamp-color-on-my-next-autoship-order-430065.md): If you wish to change the brow stamp color for your next autoship order, you can do so by logging in to your Madluvv account and going to the 'manage subscriptions' tab. From there, click 'manage subscriptions' on the right side of the page and make
- [I NEED TO DELAY MY AUTOSHIPMENT SHIPMENT. CAN I DO THAT?](https://help.madluvv.com/en-US/i-need-to-delay-my-autoshipment-shipment-can-i-do-that-430066.md): If you need to delay your upcoming autoshipment, you can do so by logging in to your Madluvv account and going to the 'manage subscriptions' tab. From there, you can select 'reschedule' to delay your future shipments. If you encounter any issues with
- [I NEED MY NEXT BROW STAMP REFILL RIGHT AWAY! CAN YOU SHIP MY AUTOSHIPMENT ORDER NOW?](https://help.madluvv.com/en-US/i-need-my-next-brow-stamp-refill-right-away-can-you-ship-my-autoshipment-order-now-430067.md): If you need your next Brow Stamp refill sooner than the scheduled date, you can log in to your Madluvv account here, go to the 'manage subscriptions' tab, and click 'send now' to process the order immediately. Please contact our customer care team at
- [WHAT PAYMENT METHODS DO YOU ACCEPT?](https://help.madluvv.com/en-US/what-payment-methods-do-you-accept-430208.md): We accept a variety of payment methods including Shop Pay, PayPal, Google Pay, MetaPay, Venmo, and major credit cards such as American Express, Visa, Discover, and Mastercard.
- [DO YOU OFFER PAYMENT PLANS OR INSTALLMENT PAYMENTS?](https://help.madluvv.com/en-US/do-you-offer-payment-plans-or-installment-payments-430365.md): Enjoy the beauty you love now and pay over time! Madluvv offers flexible ShopPay installments on orders over $50—quick, easy, and interest-free.
- [CAN I GET A REFUND IF I CANCEL MY ORDER?](https://help.madluvv.com/en-US/can-i-get-a-refund-if-i-cancel-my-order-430369.md): Absolutely! We understand that sometimes things change, and you may need to cancel your order. If we receive and review your cancellation request before your order is fulfilled, we will cancel your order and issue a full refund. Please note that it m
- [CAN I PAY WITH A GIFT CARD OR VOUCHER?](https://help.madluvv.com/en-US/can-i-pay-with-a-gift-card-or-voucher-430370.md): Yes, we are happy to accept payment via your Madluvv gift card or voucher. Simply enter the gift card or voucher code at checkout, and the amount will be deducted from your order total.
- [DO YOU OFFER PAYMENT OPTIONS FOR CUSTOMERS OUTSIDE OF THE US?](https://help.madluvv.com/en-US/do-you-offer-payment-options-for-customers-outside-of-the-us-430372.md): Shopping from outside the US? Madluvv offers global payment options with currency support. Learn how to order internationally with ease.