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Madluvv

Find answers to your questions about your Madluvv order, exchanges, returns, and shipping policies in our comprehensive Help Center.

MADLUVV Help Center

If we make a mistake with your order or send a less-than-perfect product we will reship and replace your product. 

Due to the nature of our products we cannot accept returns for products that have been opened/used. We do offer a great Satisfaction Policy on our brow stamp kits that can be see here. 

If the item is unopened/unused then it can be mailed back to us and a refund can be processed once it is received. Contact our customer care team at orders@madluvv.com and they can assist you further!

🤍 What is Your Satisfaction Policy?

We're expecting a restock very soon! Be the first to know when your color is available by signing up for notifications on the product's page.

While you wait, take a look at our latest addition to our brow family, the Exacto Brow Pencil, available in the same 9 shades you already adore!

🤔 What Brow Shade is Right For Me?

🗓️ I Need Help Managing My AutoShip Account

🚚 What's your shipping policy?

💄 What do I do if I received a wrong or defective

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